Reach Out

Let Us Cultivate Ideas Together

Your balcony project deserves attention. Whether you need advice on materials, have a creative question, or simply want to share your latest DIY result, the shelroxxiz team is here and happy to listen.

Every Idea Starts With a Conversation

Drop us a note using the form below. Whether it is a quick question about one of our products or a detailed description of your dream balcony, we read every message personally and respond with care.

Send Us a Message

Other Ways to Reach Us

Prefer a call or email? Here are all the ways you can get in touch with the Shelroxxiz team.

Address

9/19 Rodborough Rd, Frenchs Forest NSW 2086, Australia

Hours

Monday to Friday, 9:00 AM — 5:00 PM AEST

Find Us on the Map

Our workspace is located in Frenchs Forest, in the Northern Beaches area of Sydney. Feel free to reach out before visiting.

What to Expect

Once you send your message, our team typically responds within one to two business days. We read every enquiry carefully and provide thoughtful, personalised answers.

If your question relates to a specific product from our budget decor collection, please include the product name so we can assist you more efficiently.

Common Questions

Do you offer custom project advice?

Yes, we are happy to discuss your specific balcony dimensions, style preferences, and budget to suggest suitable approaches and products.

Can I request a product not listed on your site?

Absolutely. If you are looking for something specific, let us know and we will do our best to source it or suggest an alternative.

Do you ship outside of Australia?

Currently, we only ship within Australia. We are exploring international shipping options and will update our site when available.